Terra West Careers

POSITION TITLE: Community Administrative Assistant

POSITION CLASSIFICATION: Non-exempt/Full Time

ADA REQUIREMENTS: To successfully perform the major duties and responsibilities of this position, a person must be able to:

• Read small print, both on paper and on a computer screen, quickly and accurately
  
• Sit for extended periods of time while working at a computer
  
• Hear and speak clearly on the telephone and in person
  
• Operate a vehicle safely

• Minimum one year administrative and/or customer service experience
  
• Intermediate knowledge of word and excel
• Type 60 wpm

SPECIFIC DUTIES AND RESPONSIBILITES:

• Respond to homeowner’s telephone calls and correspondence
• Obtain bids with specifications
• Type correspondence
• Proofread/edit correspondence, newsletters, etc.
• Produce violation letters
• Levy fines
• Receive and process architectural requests
• Maintain architectural log, homeowner violation responses
• Maintain the “Association Closeout Inventory” list
• Assist the Community Manager in the preparation of board meetings/annual meetings, ie. Packets, meeting rooms
• Attend meetings, as needed
• Maintain data entry and filing
• Cross train with the Front Desk
• Perform all other job requests as assigned by management.

POSITION TITLE: Community Association Manager

POSITION CLASSIFICATION: Exempt/Full-time Regular Employee

ADA REQUIREMENTS: To successfully perform the major duties and responsibilities of this position, a person must be able to:

• See and read small print, both on paper and on a computer screen, quickly and accurately
  
• Sit for extended periods of time while working at a computer
  
• Hear and speak clearly on the telephone and in person
  
• Operate a vehicle safely

• Minimum one year experience as manager of multiple community associations
  
• State Community Association Management certification

• Manage portfolio of properties assigned.
  
• Take all calls from members of the Board of Directors of properties managed
  
• Ensure timely return of management contract renewals
  
• Maintain all records of properties managed in a timely manner
  
• Respond to all written correspondence within seven days
  
• Complete property management certification process
  
• Keep informed and make Board members of properties managed aware of all Federal, State and local legislation which may have an impact on the association
  
• Attend Board meetings of properties managed, take minutes and develop action lists. Mail to Board members within five days of meeting
  
• Ensure property inspections are being done per contracts and non-compliance policy followed per Board
  
• Process delinquent accounts per the adopted Board policy for each property
  
• Adhere to Terra West’s standard of conduct
  
• Possess vehicle, insurance, current valid Nevada driver license and vehicle registration
  
• Other duties as assigned